Leave A Review

Customers Know Best About Cousin's Air!

What They Have to Say About Us Click Here to Read More Reviews
  • All the Cousins employees I worked with during the process were extremely professional, thorough, responsive to my questions and courteous
    Read More

    “We had a new 4 ton unit installed at our home today. I wanted to let you know how pleased I was with the entire process of selecting a replacement Air Conditioner. We did compare prices and reputation before selecting Cousins. All the Cousins employees I worked with during the process were extremely professional, thorough, responsive to my questions and courteous, from Mike (sales) to your office staff (Kim and Allyson) to the outstanding installation crew (Alex, Korhrie, Clive). Particular mention goes to the installation Crew that made sure our home was protected from dirt and damage—they were just great to have working in my home. When our other 2 Air Conditioners need replacement you can be sure we will be knocking at your door. Please pass my thanks to all the staff I dealt with.”

    Happy Customer

  • It is a pleasure doing business with Cousins Air and their Wonderful Staff. They made us cool and comfortable in more ways than one. Keep up the Great Work!
    Read More

    “What a wonderful job your whole staff does. Starting with Allison answering the phone and scheduling service and installations. Fred was thorough in presenting the information about the Carrier Unit and our needs. Omar and Jose did a great job installing our unit. They worked hard and steady and left my garage cleaner then it was when they started. It is a pleasure doing business with Cousins Air and their Wonderful Staff. They made us cool and comfortable in more ways than one. Keep up the Great Work!”

    Dennis B.

  • I wanted you to know that John was so personable, kind and professional. An employee like this is an asset to a business!
    Read More

    “This morning one of your service technicians came to my home to service the air conditioner. His name was John. I wanted you to know that he was so personable, kind and professional. An employee like this is an asset to a business!”

    Kathy M.

  • thank you Cousins Air for a job very well done! And a special thanks to Jim who has a great passion for the business and really knows what he’s doing!
    Read More

    “I have had my new air conditioning unit for almost a year now. I have been meaning to write this review for a while now but I’ve been like everyone else very busy. I finally decided to give credit where credit is due. About a year ago I was looking for a new AC and spoke to four different companies because I really wanted to make sure I did it right this time (my last air conditioning unit just would not get the place cool enough and one room in particular was not cool.) I decided to go with Cousins Air because they made a lot of sense. They came out to my house, evaluated everything and then told me exactly what I needed to do. They explained the concept of intake and supply. They seem to have a passion for what they were doing and they told me this is what I would do in my home and sincerely meant it. They truly wanted to please me and address all of my concerns. Well I truly want to thank you guys because here we are almost a year later and I am still excited about this Carrier two speed AC unit. That was a great recommendation, this thing is like a Learjet, it’s so quiet and smooth! I am not even sure that it’s on sometimes, it seems to regulate the temperature very well. I don’t go through this I’m hot I’m cold I’m hot I’m cold anymore. It also seems to cut back on the humidity and therefore I can keep it at a little higher temperature and still feel cool. And what’s really amazing my AC bill went down on average about $180 a month. So if you calculate it that’s $2,160 per year times 4 years (which this unit will last a lot longer than that) equals $8,640. So really when you think about it it’s like I got a new system for free with the extra duct work and an infinity air purifier, and I’m saving money after the fourth year on. I also love the infinity air purifier I think every home should have one, the air in here is so clean and this is what we breathe most of the time, it is so well worth the investment! So thank you Cousins Air for a job very well done! And a special thanks to Jim who has a great passion for the business and really knows what he’s doing!”

    Jonathan

  • The customer service, scheduling, pricing, financing, and installation were all more than anyone could ask for.
    Read More

    “Let me begin by saying thank you very much! Yourself, Jim, Tiffany, Jose, and Omar are absolutely amazing. The customer service, scheduling, pricing, financing, and installation were all more than anyone could ask for. To think that in a non-emergency situation it took less than a week from my initial call to having our new A/C installed, we are amazed. The craftsmanship of your technicians was top notch, the new system is situated and installed beautifully and they even did some work that was not in the scope because they did not want to do a sub par job. They really went above and beyond for their craft. I would recommend anyone looking for a new or replacement A/C to consider Cousins Air because in an industry where price differences are negligible the service is what sets companies apart and Cousins Air is in their own league.”

    Clyde M.

  • Cousins really is the best! Thanks again!
    Read More

    “Thank you guys very much for all the hard work. David and Alex were very nice and took care of business with no mess!! Cousins really is the best! Thanks again!”

    Dustin

  • Thank you guys very much for all the hard work. David and Alex were very nice and took care of business with no mess!! Cousins really is the best! Thanks again!
    Read More

    “Thank you guys very much for all the hard work. David and Alex were very nice and took care of business with no mess!! Cousins really is the best! Thanks again!”

    Happy Customer

  • I thank you all for this level of help and that service continues to reinforce my opinion of why my company uses your firm. Thanks again.
    Read More

    “Hi All, I want to express my sincere appreciation for the service the entire team provided to me and the Jackson family last Friday. During the day each time I would contact your office the responses were professional and caring. You sent employees from the office to pickup replacement equipment on two occasions and you sent a tech “Don” to work on the equipment who wouldn’t accept failure as an answer and worked late into Friday to make sure we were not left without air conditioning. I thank you all for this level of help and that service continues to reinforce my opinion of why my company uses your firm. Thanks again.”

    MEYERS Properties, Russell M.

  • they were efficient, personable (another feat for contractors) and completed the job on time (need I say more).
    Read More

    “Your installers Alex & David showed up on time (a feat for contractors), removed my existing equipment, prepared the house for the new installation, and then installed the new equipment. They were efficient, personable (another feat for contractors) and completed the job on time (need I say more). I’ve been with Cousins through two houses over about 13 years and I’ve never been disappointed. So kudos to your firm and the people who you employ. I’d be remiss if i didn’t comment about Joe, the service rep who’s been serving me so all of these years. Another great guy. By the way, just wanted you to know that I know what I’m talking about. I am the co-founder of Cornell Pace Inc. (cornellpace.com) a New York developer and manager of some 3000 affordable housing units in and around NYC. So I do know the difference in contractors. Your staff is pretty damn good! Thanks.”

    Len S.

  • I just wanted to let you all know what excellence service he provided and actually made getting our AC repaired a very pleasant experience. He is the kind of employee that every company and customer would want. I can’t say enough about how nice and helpful
    Read More

    “Mike came to our residence to repair our AC and he was so friendly, pleasant, professional, and competent. He was so kind and patient with our two kids that wanted to watch him work and asked him all kinds of questions. He did excellent work, gave us excellent recommendations for future maintenance and was extremely professional. I just wanted to let you all know what excellence service he provided and actually made getting our AC repaired a very pleasant experience. He is the kind of employee that every company and customer would want. I can’t say enough about how nice and helpful he was!”

    Happy Customer

  • I have always trusted everyone at cousins air! I surely will always rely on Cousins air. Thank you ALL again, even the nicest girls who practically recognizes my voice when I call for my quarterly appointments.
    Read More

    “David and Alex just completed a hard day of work replacing one of 3 air conditioning units. They were fantastic, although I have been with Cousins air from the moment I purchased this house 14 years ago. I have always trusted everyone at cousins air. CHRIS, the fine tech who has maintained my system and provided quarterly check ups and maintenance services, Alex and David who did a fabulous job, cleaned up and educated me on everything. 14 years and never a problem or complaint. I surely will always rely on Cousins air. Thank you ALL again, even the nicest girls who practically recognizes my voice when I call for my quarterly appointments.”

    Dr. Allen W.

  • I recommend Kris and Cousins Air to anyone that is in need of repairs or service.
    Read More

    “I really appreciated the professionalism Kris presented when he came and took care of our AC unit. He took time to explain everything that he was doing and educated me on what I can do to keep my unit performing at its best. I recommend him and Cousins Air to anyone that is in need of repairs or service.”

    Blake

  • Brad and Al had exceptional customer service while installing our new Carrier unit. They should be commended!
    Read More

    “Brad and Al had exceptional customer service while installing our new Carrier unit. They should be commended! Thank you very much!”

    Alison

  • I surely will always rely on Cousins air. Thank you ALL again, even the nicest girls who practically recognizes my voice when I call for my quarterly appointments.
    Read More

    “David and Alex just completed a hard day of work replacing one of 3 air conditioning units. They were fantastic, although I have been with Cousins air from the moment I purchased this house 14 years ago. I have always trusted everyone at cousins air. CHRIS, the fine tech who has maintained my system and provided quarterly check ups and maintenance services, Alex and David who did a fabulous job, cleaned up and educated me on everything. 14 years and never a problem or complaint. I surely will always rely on Cousins air. Thank you ALL again, even the nicest girls who practically recognizes my voice when I call for my quarterly appointments.”

    Dr. Allen W.

    Please select your rating.
  • Please enter a name for display.
  • Please write a quote.
  • Please enter your city name.
  • Please select your state.
  • Please enter your review.