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Customers Love Cousin’s Air, Inc.

When it comes to your homes comfort it can be a tricky task finding a professional and trustworthy business. At Cousin's Air, Inc. we pride ourselves on providing the best services to our community and beyond. Using some of the most up to date techniques and products you can rest assured that your home is in the best possible hands.

Click Below to view more reviews for Cousin's Air, Inc. from ASKTHESEAL.COM 

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"I just want you to know how happy I am with Cousins' responsiveness, and in particular with how quick and concerned Steve Jeziorwoski and his crew have been in getting things corrected."

We have had a couple of issues with the AC system, and as summer weather has kicked in a few problems were exposed. Your service people were here most of the day today, adding a return and redirecting a couple of the ducts to correct the situation, and so far so good! They will be back to install one return grill and hopefully we should be done. I spent a good part of my life in the service business so I know all too well that customers are quick to complain, and much less quick to compliment. I just want you to know how happy I am with Cousins' responsiveness, and in particular with how quick and concerned Steve Jeziorwoski and his crew have been in getting things corrected. It is reflective of your company as whole, and validation that Cudmore Builders employs only the best!!

Steven H.
    "Thank you for such a quick response and an experienced tech to handle the problem."

    Thank you for such a quick response and an experienced tech to handle the problem. Dave Goupil is a true professional from the time he introduced himself until he left.

    Gene N.
    "John and Cousins Air both hit the bulls-eye on all counts!"

    John Vandine is a model employee for Cousins...very professional, polite, extremely neat work habits, and someone who very effectively explains complicated issues in layperson terms. John has a great, friendly personality. Hold onto him and clone him! My wife and I have had long, successful careers with large, national companies, as well as smaller, family-owned businesses in major cities across the U.S. So, we know firsthand the value of Top-Rate customer service as a company and down to their individual employees. John and Cousins Air both hit the bulls-eye on all counts! We will recommended you to neighbors and family, which is ‘why’ I asked John for a few Cousins business cards.

    Bob & Noreen
    "It was obvious that he looked for every opportunity to do his best for me as a new client. I would highly recommend him to anyone looking for excellent AC service and knowledge."

    My experience with Kyle was extremely positive. Because of an AC problem, my home was 82 degrees at 10:00 at night. Kyle returned my call and calmly listened and coached me through my issues and tried to gain information first by phone to solve my problem. After he arrived at my home, Kyle was very professional, efficient, knowledgeable , and thorough. It was obvious that he looked for every opportunity to do his best for me as a new client. I would highly recommend him to anyone looking for excellent AC service and knowledge.

    Barbara B.
    "No other provider of air-conditioning services comes close to the standards of Cousins!"

    Cousins air- conditioning company is extremely well and since my family has resided in Boca Raton since

    1976 I can definitively make a claim that no other provider of air-conditioning services comes close to the standards of

    Cousins. I have had a great deal of work provided by Cousins and they were the only ones who correctly diagnosed my

    problem. Also, a shout out to Ken Santiago who is special and who has provided exceptional service.

    Dr. Richard K.
    "I hope to have a positive relationship with Cousins as I receive service on my new AC unit in the years to come."

     Javar and Steve were a wonderful pair who showed respect and cooperation to each other. They obviously work well together. Both men were conscientious about their assignments and most kind and considerate to the homeowner( me) and my home.

    I have observed from the few people I have met from Cousins that the team are well trained and this shows outstanding supervision from the company. Keep up the good work. I hope to have a positive relationship with Cousins as I receive service on my new AC unit in the years to come.

    J.P.
    "Thank you Cousins Air, I would NEVER think of going to any other company to service and care for my home."

    Thank you Cousins Air, I would NEVER think of going to any other company to service and care for my home. On June 3rd, I will be celebrating 17 years here in Boca Raton and 17 wonderful years with COUSINS AIR. You should know that you have NEVER disappointed me and I surely appreciate the excellent services you consistently provide. I love the fact that you remind me to renew my yearly maintenance policy with a simple email.. BUT, I must tell you the truth is that Chris, my wonderful tech that takes care of my home, he will have the opportunity to renew upon his next scheduled (every 3 months)maintenance and I will pay him in full. I appreciate your reminder. My way gives CHRIS and I the opportunity to talk for a moment and he reassures me that everything is looking good and functioning just perfectly. Thank you ALL again. I also want to remember that nice girl on the phone who calls me or who takes my return calls, she is so sweet and kind, She recognizes my voice already. Glad and proud to see how you have grown, recognizing your trucks around town.. You ALL stay safe, take care, and thank you ALL once again.

    Allen Boca Raton
    "I wanted to let you know how pleased I was with the entire process of selecting a replacement Air Conditioner."

    We had a new 4-ton unit installed at our home today. I wanted to let you know how pleased I was with the entire process of selecting a replacement Air Conditioner. We did compare prices and reputation before selecting Cousins. All the Cousins employees I worked with during the process were extremely professional, thorough, responsive to my questions and courteous, from Mike (sales) to your office staff (Kim and Allyson) to the outstanding installation crew (Alex, Korhrie, Clive). Particular mention goes to the installation Crew that made sure our home was protected from dirt and damage—they were just great to have working in my home. When our other 2 Air Conditioners need a replacement you can be sure we will be knocking at your door. Please pass my thanks to all the staff I dealt with.

    Happy Customer
    "Cousins Air is the most reputable company I have ever dealt with."

    I couldn't be happier with Cousins Air. They are extremely professional and very knowledgeable about their business. They came very quickly when we called for service. I would give this company TEN stars.

    Amy Portney Boynton Beach, FL
    "the service man was knowledgeable polite and efficient"

    I had air condoning issues on a Saturday , and could not reach my regular service co. I called another company and they quoted $400.00 just to come out. I called your company and I am glad I did the service man was knowledgeable polite and efficient we will be using you from now on.

    Steve Boca Raton, FL
    "Choose Cousins Everytime!"

    I highly recommend Cousins for any and all of your A/C needs. My A/C broke Friday afternoon. The sales manager Jason Ross got back to me right away to discuss my options. I moved forward with a replacement unit and he got me scheduled first thing Monday morning. Casey and Jay were incredible. Very kind and professional. They went above and beyond. After the job was finished they told me they replaced the supply and return plenums even though it wasn’t part of the job and at no extra cost. Any other company would have just hooked up the old duct work. They really show pride in their workmanship and do what is best for the customer. Truly appreciated!! Thanks guys!

    Jada West Palm Beach, FL
    "Dream Team"

    Hi. I just wanted to say what terrific service I had on a new A/C installation. Tony picked out a great unit for us and Dwayne and Ricky did a fabulous job on the installation. I couldn’t have added for better customer service than I got from these three gentlemen. I would highly recommend Cousins Air to everyone. Thanks again!

    Lisa Fort Lauderdale, FL
    "Very professional and helpful!"

    Happy Friday! Just wanted to say THANK YOU so much for your help getting my maintenance service set up and having Kyle come to our home yesterday! Kyle was great. Very professional and helpful! Thank you!

    Danielle M.
    "We are a Cousins fan forever!!"

    Cousins installed a 4 ton Lennox system in my sons home yesterday. He had lost his air conditioning in a home he had recently purchased. On Thursday they sent a young man over to check out his system and suggest options on brands and cost. On Saturday of the 4th of July weekend they sent over a team and installed the new system. The installations was outstanding. Every one we dealt with at Cousins were excellent. My son and his family are now once again cool and comfortable and can sleep again in their home. We are a Cousins fan forever!!

    Ron L.
    "Very pleased with Cousin's service they provided."

    My husband and I had a new A/C installed by Cousin's Air on 7/18/19. Al, was one of 4 techs who did the installation. He is a hard worker and was instrumental at getting our unit up and running without any glitches. Thanks Al for all your help! All 4 guys did a super job at keeping the area cleaned up with drop clothes as they were working. Very pleased with Cousin's service they provided.

    Jay R.
    "Arrived when he said he would and explained everything in detail."

    Arrived when he said he would and explained everything in detail. Did a good job.

    J R L
    "All went well with the installation."

    Installation of a mini-split ductless A/C in the garage. All went well with the installation.

    Kelley D.
    "awesome service"

    awesome service

    Pail M.
    "Andrew spent quite a bit of time getting things right. It was a hot day and he needed to be in the attic space a long time, but was still cheerful and infomative despite being uncomfortable."

    Andrew spent quite a bit of time getting things right. It was a hot day and he needed to be in the attic space a long time, but was still cheerful and infomative despite being uncomfortable. Hope he returns on the next visit.

    Daniel P.
    "Excellent work to ensure the installation was done properly and on schedule"

    Excellent work to ensure the installation was done properly and on schedule.

    Bill L.
    "Great job!"

    Great job!

    Michelle P.
    "FAST RESPONSE...He was friendly, effective and efficient"

    FAST RESPONSE...He was friendly, effective and efficient.

    James B.
    "Prompt, courteous, competent service. Highly recommended."

    Prompt, courteous, competent service. Highly recommended.

    Mark G.
    "Pleasantly Respectful and Professional"

    Having used several AC companies over several years I found cousins to be extremely professional respectful and I would highly recommend them over all the others.

    D. Reiss Ft. Lauderdale, FL
    "I surely will always rely on Cousins air. Thank you ALL again, even the nicest girls who practically recognizes my voice when I call for my quarterly appointments."

    David and Alex just completed a hard day of work replacing one of 3 air conditioning units. They were fantastic, although I have been with Cousins air from the moment I purchased this house 14 years ago. I have always trusted everyone at cousins air. CHRIS, the fine tech who has maintained my system and provided quarterly check ups and maintenance services, Alex and David who did a fabulous job, cleaned up and educated me on everything. 14 years and never a problem or complaint. I surely will always rely on Cousins air. Thank you ALL again, even the nicest girls who practically recognizes my voice when I call for my quarterly appointments.

    Dr. Allen W.
    "They should be commended! Thank you very much!"

    Brad and Al had exceptional customer service while installing our new Carrier unit. They should be commended! Thank you very much!

    Alison
    "I really appreciated the professionalism Kris presented when he came and took care of our AC unit."

    I really appreciated the professionalism Kris presented when he came and took care of our AC unit. He took time to explain everything that he was doing and educated me on what I can do to keep my unit performing at its best. I recommend him and Cousins Air to anyone that is in need of repairs or service.

    Blake
    "I have always trusted everyone at cousins air! I surely will always rely on Cousins air. Thank you ALL again, even the nicest girls who practically recognizes my voice when I call for my quarterly appointments."

    David and Alex just completed a hard day of work replacing one of 3 air conditioning units. They were fantastic, although I have been with Cousins air from the moment I purchased this house 14 years ago. I have always trusted everyone at cousins air. CHRIS, the fine tech who has maintained my system and provided quarterly check-ups and maintenance services, Alex and David who did a fabulous job, cleaned up and educated me on everything. 14 years and never a problem or complaint. I surely will always rely on Cousins air. Thank you ALL again, even the nicest girls who practically recognizes my voice when I call for my quarterly appointments.

    Dr. Allen W.
    "I just wanted to let you all know what excellence service he provided and actually made getting our AC repaired a very pleasant experience. He is the kind of employee that every company and customer would want. I can’t say enough about how nice and helpful"

    Mike came to our residence to repair our AC and he was so friendly, pleasant, professional, and competent. He was so kind and patient with our two kids that wanted to watch him work and asked him all kinds of questions. He did excellent work, gave us excellent recommendations for future maintenance and was extremely professional. I just wanted to let you all know what excellent service he provided and actually made getting our AC repaired a very pleasant experience. He is the kind of employee that every company and customer would want. I can’t say enough about how nice and helpful he was!

    Happy Customer
    "They were efficient, personable (another feat for contractors) and completed the job on time (need I say more)."

    Your installers Alex & David showed up on time (a feat for contractors), removed my existing equipment, prepared the house for the new installation, and then installed the new equipment. They were efficient, personable (another feat for contractors) and completed the job on time (need I say more). I’ve been with Cousins through two houses over about 13 years and I’ve never been disappointed. So kudos to your firm and the people who you employ. I’d be remiss if i didn’t comment about Joe, the service rep who’s been serving me so all of these years. Another great guy. By the way, just wanted you to know that I know what I’m talking about. I am the co-founder of Cornell Pace Inc. (cornellpace.com) a New York developer and manager of some 3000 affordable housing units in and around NYC. So I do know the difference in contractors. Your staff is pretty damn good! Thanks.

    Len S.
    "I thank you all for this level of help and that service continues to reinforce my opinion of why my company uses your firm. Thanks again."

    Hi All, I want to express my sincere appreciation for the service the entire team provided to me and the Jackson family last Friday. During the day each time, I would contact your office the responses were professional and caring. You sent employees from the office to pick up replacement equipment on two occasions and you sent a tech “Don” to work on the equipment who wouldn’t accept failure as an answer and worked late into Friday to make sure we were not left without air conditioning. I thank you all for this level of help and that service continues to reinforce my opinion of why my company uses your firm. Thanks again.

    MEYERS Properties, Russell M.
    "Thank you guys very much for all the hard work. David and Alex were very nice and took care of business with no mess!! Cousins really is the best! Thanks again!"

    Thank you guys very much for all the hard work. David and Alex were very nice and took care of business with no mess!! Cousins really is the best! Thanks again!

    Dustin
    "I would recommend anyone looking for a new or replacement A/C to consider Cousins Air because in an industry where price differences are negligible the service is what sets companies apart and Cousins Air is in their own league."

    Let me begin by saying thank you very much! Yourself, Jim, Tiffany, Jose, and Omar are absolutely amazing. The customer service, scheduling, pricing, financing, and installation were all more than anyone could ask for. To think that in a non-emergency situation it took less than a week from my initial call to having our new A/C installed, we are amazed. The craftsmanship of your technicians was top notch, the new system is situated and installed beautifully and they even did some work that was not in the scope because they did not want to do a sub-par job. They really went above and beyond for their craft. I would recommend anyone looking for a new or replacement A/C to consider Cousins Air because in an industry where price differences are negligible the service is what sets companies apart and Cousins Air is in their own league.

    Clyde M.
    "Thank you Cousins Air for a job very well done! And a special thanks to Jim who has a great passion for the business and really knows what he’s doing!"

    I have had my new air conditioning unit for almost a year now. I have been meaning to write this review for a while now but I’ve been like everyone else very busy. I finally decided to give credit where credit is due. About a year ago I was looking for a new AC and spoke to four different companies because I really wanted to make sure I did it right this time (my last air conditioning unit just would not get the place cool enough and one room, in particular, was not cool.) I decided to go with Cousins Air because they made a lot of sense. They came out to my house, evaluated everything and then told me exactly what I needed to do. They explained the concept of intake and supply. They seem to have a passion for what they were doing and they told me this is what I would do in my home and sincerely meant it. They truly wanted to please me and address all of my concerns. Well, I truly want to thank you guys because here we are almost a year later and I am still excited about this Carrier two speed AC unit. That was a great recommendation, this thing is like a Learjet, it’s so quiet and smooth! I am not even sure that it’s on sometimes, it seems to regulate the temperature very well. I don’t go through this I’m hot I’m cold I’m hot I’m cold anymore. It also seems to cut back on the humidity and therefore I can keep it at a little higher temperature and still feel cool. And what’s really amazing my AC bill went down on average about $180 a month. So if you calculate it that’s $2,160 per year times 4 years (which this unit will last a lot longer than that) equals $8,640. So really when you think about it it’s like I got a new system for free with the extra duct work and an infinity air purifier, and I’m saving money after the fourth year on. I also love the infinity air purifier I think every home should have one, the air in here is so clean and this is what we breathe most of the time, it is so well worth the investment! So thank you Cousins Air for a job very well done! And a special thanks to Jim who has a great passion for the business and really knows what he’s doing!

    Jonathan
    "They worked hard and steady and left my garage cleaner then it was when they started."

    What a wonderful job your whole staff does. Starting with Allison answering the phone and scheduling service and installations. Fred was thorough in presenting the information about the Carrier Unit and our needs. Omar and Jose did a great job installing our unit. They worked hard and steady and left my garage cleaner then it was when they started. It is a pleasure doing business with Cousins Air and their Wonderful Staff. They made us cool and comfortable in more ways than one. Keep up the Great Work!

    Dennis B.
    "I wanted you to know that John was so personable, kind and professional. An employee like this is an asset to a business!"

    This morning one of your service technicians came to my home to service the air conditioner. His name was John. I wanted you to know that he was so personable, kind and professional. An employee like this is an asset to a business!

    Kathy M.
    "Thanks to all the guys who were involved in the ductwork project and renovation in our attic."

    Just a note of thanks to all the guys who were involved in the ductwork project and renovation in our attic...All were hard working, well coordinated, And a pleasure to deal with. Jim Desroches was the overall supervisor and Cedrick Simonvil was the House supervisor...along with Casey Green and Frankie Rosario. The “boys” did a great job of making a difficult time bearable. I would also be remiss if I didn’t mention Donnie, who has been the point man for everything that we’ve had done at the house in regards to the AC. In a perfect world, I won’t have to see these guys for quite a while! Thanks again!

    Steve G.
    "It was just a painless experience with you all and absolutely professional and honest on your part."

    Frankly, I'm not the guy that posts good or bad normally. However, I was prepared to get taken advantage of. It was a Sunday, my A/C was out, everybody is a criminal in South Florida. My daughter was sick with a fever. I just didn't care about anything but getting my A/C fixed and paying whatever it took. You all changed my tune and Chris was a super guy. Nobody screwed me. Chris was upfront about what he suspected was the problem and he was right. It was just a painless experience with you all and absolutely professional and honest on your part. Your company and Chris deserve accolades. You are proving not everybody is a thief in south Florida. I wanted other folks finding you on Google to know.

    Enrico L.
    "Starting with Jimmy the Lead Technician/Sales person, a very knowledgeable-skilled employee of Cousin's and then going to the two installers Brad & Robbie whom I highly recommend you ask for."

    Hard to believe there is an air conditioner company like this out there. Starting with Jimmy the Lead Technician/Sales person, a very knowledgeable-skilled employee of Cousin's and then going to the two installers Brad & Robbie whom I highly recommend you ask for. They installed on January 22nd, 2019 a 3-ton, 2-stage Carrier Performance System absolutely flawless, to say the least. Do not hesitate to call Cousins Air Inc. of Deerfield Beach, FL

    Tony C.
    "I can’t thank you ALL enough! Great to have great friends- thank you!"

    Mitch, thank you to everyone in your company for a wonderful experience. I’m an Architect for many projects in Saint Andrews for ALL builders including Cudmore! I know John and Jim and asked for help with my son’s repair and daughter’s re-install (in attic)! My son’s house was fixed immediately and my daughter’s just finished. Al, Jean and Ricky were amazing and Jimmy monitored throughout. My wife and daughter both mentioned how polite and respectful the team was. I can’t thank you ALL enough! Great to have great friends- thank you!

    Jay C.
    "The sercice level provided by this company and service tech. Chris Grattan is off the charts."

    To the owner and President of Cousins Air: I write to you today to acknowledge the excellent customer service your staff provides. In particular, your service technician Chris Grattan who worked until 9pm the other night at my home to fix a difficult problem. He is one of those rare technicians who views every issue as a challenge and stays with it until every thing is 100%. Amazingly his attitude always is positive and matches his high skill level. In my eyees he is a strong asset to your company and should be held in high regard. Thanks you again for the high level of service your company provides. Respectfully, Barry K.

    Barry K. Boca Raton, FL
    "Great prices & quality service"

    AMAZING! We just had our air conditioner unit installed with Cousins and I can honestly say that the service we received was incredible. Jimmy was able to give us an honest quote and not "up-sell" us what we did not need, but rather what would be the most reliable and best unit for our home. Our installation was seamless and the technicians were so polite and professional. We had Jean, Lorenzo and Andrew and they did a wonderful job. from start to finish! I cannot recommend this company enough and I am so happy with their services!

    Jamie Boynton Beach, FL
    "Excellent experience!"

    I cannot begin to express my appreciation to Cousin's Air Conditioning Company. The employees were highly experienced and professional. They were very informative from the initial phone call to the completion of the repair service. The workers arrived promptly and worked quickly and efficiently with a minimum of disruption to the rest of the house. I am very pleased with their service!

    Virginia Sylvester Lighthouse Point, FL