Delray Beach Cooling — Cousins Air — Air Conditioner Sales & Repair Specialist Delray Beach Cooling — Cousins Air — Air Conditioner Sales & Repair Specialist

Delray Beach Cooling

Reasonable Expectations

When you own a HVAC system, what should you reasonably expect from your professional HVAC company? As one of the best FL HVAC companies, and as a top HVAC repair company in Delray Beach, Cousins Air believes there are three basic services every quality professional service company should offer to its customers.

The Three Basics

To give every customer the best service over the lifetime of their home, three essential services need to be available.

  • HVAC Design and Installation – This may not be needed at the moment, but as every HVAC unit is a mechanical device, it wil eventually need to be replaced. The company that services and repair your unit must also be prepared to replace it when the time comes.
  • Repair Services – Because it is a mechanical unit, parts will wear down and the newer Energy Star models will need to be adjusted from time to time. Whatever problem occurs, the company needs to be ready to repair the HVAC unit promptly and with expert care.
  • Maintenance Contracts – Preventative maintenance contracts will almost always save you money over the years and often include discounts when the time comes to call for a service technician to repair your system.

Financing

Financing a new system is not a must-have for your choice professional HVAC service company, but it is definitely a nice-to-have. Many people cannot afford a new system, especially when their system comes to a grinding halt unexpectedly. Upon approved credit, a short list of financing factors to look for are:

  • Competitive Interest Rate – This is obvious and will save you hundreds of dollar over the life of the loan.
  • Quick Decision – You do not want to wait weeks before finding out you are able to get the unit that you want. A high quality HVAC company will have a credit decision for you in minutes,

We Know How To Be Reasonable

Every company wants to get new customers, but the question is whether they have what it takes to give every customer the service they need. Cousins Air has a number of years of experience is serving the community and knowing what their needs are. As one of the best FL HVAC companies in the area, we are your number one choice as your HVAC repair company in Delray Beach.

Testimonials

John - just wanted you to know about the installation of my new air conditioner yesterday. Your installers Alex & David showed up on time (a feat for contractors), removed my existing equipment, prepared the house for the new installation, and then installed the new equipment. They were efficient, personable (another feat for contractors) and completed the job on time (need I say more). I've been with Cousins through two houses over about 13 years and I've never been disappointed. So kudos to your firm and the people who you employ. I'd be remiss if i didn't comment about Joe... [READ MORE]

-Len S.

Thanks to Allyson, Kim and John Cahir for my first impressions of Cousins! And to you, Mike, for inspiring confidence in you, Cousins and the system and installation teams. [READ MORE]

-Jack W.

Owners usually only hear from their customers when there is a complaint. However this is a “complement" about your company and some of your associates……….My wife,Theresa, and I, wanted to let you know your installation team of Kohrie, Alex, Rob, and Omar did an outstanding job installing our new air conditioners. They were professional, polite, neat and clean. It was a big job as far as we were concerned, with short notice and tight attic space, but they put me and my wife at ease immediately. When finished everything was neat and clean with the new air conditioners working [READ MORE]

-Vic D.
Ibis in the Woodlands

We woke up Saturday morning and the house was hot. No air, no circulation via the fan . . . nada. Who passed the law that your a/c unit can only break during the hottest part of the summer AND on a weekend? As our previous a/c guy has now retired, we were at a loss as to who to contact. Fortunately, we have a good friend "in the business" (wholesale side) and he told us that Cousins was (by far) the people we wanted to deal with. A technician (Thomas) came out later that day (he called several times during the day to make sure we knew what [READ MORE]

-Terry B.
Pompano Beach, FL

I have nothing but good things to say about Cousins. We had so many problems with both our AC units in our new home and Cousins came to our rescue every time. We hired them after trying to get ******* (the company who installed the units to fix our AC). ******* gave us such a run-around, wrong information, and no call backs (even when Carrier called them on my behalf). We lost days without AC because of *******'s incompetence. Cousin’s was efficient, reliable and their techs knew their stuff. They came to fix my AC even before [READ MORE]

-Chart C.

Thank you so very much for sending your team out to evaluate our broken air conditioning system.Furthermore, thank you for the thoughtful presentation of options for replacing the system.Three choices were explained, and after input based upon your many years of experience, we confidently selected the Carrier 17 SEER, 4 Ton, two-stage system. Installation was professionally done by two installers and two separate supervisors stopped by to make sure everything was installed correctly.So far so good, and so quiet. We will monitor [READ MORE]

-Benjamin Schreier...
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