Hobe Sound Cooling - Cousins AirCousins Air

Hobe Sound Cooling

Choosing A Dependable AC Service Repair Company

When looking for a Top Rated HVAC Company in Hobe Sound, it must do more than install a system and walk away. It must provide 24 Hour AC Repair to Hobe Sound residents and be there when you need them. Cousins Air is one such company that is not only dependable, but is able to offer you a wide range of services to keep your home comfortable year around.

The question is how do you know what a dependable service repair company should do and what is fair for you to expect? Here are a few things for you to consider regardless of your choice of HVAC service companies.

The Short List

Every customer is unique, and their personal expectations and needs are just as unique when it comes to HVAC services. This list is definitely not all-inclusive for every person but does give you a guideline on what to look for.

  • Experienced and qualified service technicians.
  • Modern dispatch systems that will eliminate confusion with service calls.
  • Complete repair and installation services.
  • Preventive maintenance agreements.

Dependability Is A Personal Service

Having modern vehicles equipped with the parts you need for your system is an expected part of the service. But the work is performed by people, and the people a service company sends to your door should be expected to be there when you need them and treat you and your home with the respect it deserves. Other personal services you should include in your list of qualifications are:

  • Giving you advance notice before arriving so you can be prepared for their visit.
  • State of the art knowledge and training.
  • A genuinely friendly attitude.
  • A strong work ethic that will get the job done quickly.

Begin The Process

We encourage people not to make the mistake of thinking that choosing an air conditioning repair service takes only a few minutes based on the recommendation of a friend or neighbor. What is right for them may not be right for you. Choosing a company requires some patience and doing your own homework.

Cousins Air prides itself as being a professional and customer oriented company. As a select top rated HVAC company we achieved this status by paying attention to both our work and our customers. Our 24 Hour AC Repair service Hobe Sound residents have depended on for years is the result of our efforts to improve on our dependability and reliability to each and every customer. Begin the process by calling us today and make an appointment for a professional service technician to visit your home and see what services we can offer you.

Testimonials

John - just wanted you to know about the installation of my new air conditioner yesterday. Your installers Alex & David showed up on time (a feat for contractors), removed my existing equipment, prepared the house for the new installation, and then installed the new equipment. They were efficient, personable (another feat for contractors) and completed the job on time (need I say more). I've been with Cousins through two houses over about 13 years and I've never been disappointed. So kudos to your firm and the people who you employ. I'd be remiss if i didn't comment about Joe... [READ MORE]

-Len S.

Thanks to Allyson, Kim and John Cahir for my first impressions of Cousins! And to you, Mike, for inspiring confidence in you, Cousins and the system and installation teams. [READ MORE]

-Jack W.

Owners usually only hear from their customers when there is a complaint. However this is a “complement" about your company and some of your associates……….My wife,Theresa, and I, wanted to let you know your installation team of Kohrie, Alex, Rob, and Omar did an outstanding job installing our new air conditioners. They were professional, polite, neat and clean. It was a big job as far as we were concerned, with short notice and tight attic space, but they put me and my wife at ease immediately. When finished everything was neat and clean with the new air conditioners working [READ MORE]

-Vic D.
Ibis in the Woodlands

We woke up Saturday morning and the house was hot. No air, no circulation via the fan . . . nada. Who passed the law that your a/c unit can only break during the hottest part of the summer AND on a weekend? As our previous a/c guy has now retired, we were at a loss as to who to contact. Fortunately, we have a good friend "in the business" (wholesale side) and he told us that Cousins was (by far) the people we wanted to deal with. A technician (Thomas) came out later that day (he called several times during the day to make sure we knew what [READ MORE]

-Terry B.
Pompano Beach, FL

I have nothing but good things to say about Cousins. We had so many problems with both our AC units in our new home and Cousins came to our rescue every time. We hired them after trying to get ******* (the company who installed the units to fix our AC). ******* gave us such a run-around, wrong information, and no call backs (even when Carrier called them on my behalf). We lost days without AC because of *******'s incompetence. Cousin’s was efficient, reliable and their techs knew their stuff. They came to fix my AC even before [READ MORE]

-Chart C.

Thank you so very much for sending your team out to evaluate our broken air conditioning system.Furthermore, thank you for the thoughtful presentation of options for replacing the system.Three choices were explained, and after input based upon your many years of experience, we confidently selected the Carrier 17 SEER, 4 Ton, two-stage system. Installation was professionally done by two installers and two separate supervisors stopped by to make sure everything was installed correctly.So far so good, and so quiet. We will monitor [READ MORE]

-Benjamin Schreier...
A1A